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Contact Us

We are always happy to answer any queries you may have. You will find all the departments and names listed who can deal with your enquiry. If in doubt then please give us a call.

Opening Hours: 8.00am to 5.30pm | Order by 4.30pm for next day delivery

General Enquiries

Tel: +44 01526 399711 | Fax: +44 01526 399744
Tel: +44 01526 399733 (Secondary phone number)

Pole Star

Sales

Office: sales@psp.uk.com
Mike Cook | Sales & Operational enquiries
Adam Pinnell | Order enquiries
Katie Chapman | Order enquiries
Chris Beck | Order enquiries

Accounts

Office: accounts@psp.uk.com
Vicky Bryant | Account enquiries
Carol Cook | Statements

Purchasing

Office: purchasing@psp.uk.com
Tony Cowood | Purchase enquiries
Chris Kloed | Purchase enquiries/QA

External Sales

Office: sales@psp.uk.com
David Cowood | Sales/Site Visits, Display Motor & Literature

Marketing

Office: design@psp.uk.com
Simona Vainuleviciute | Literature

Warehouse

Stuart Prior | Dispatch/Goods inward
Liam Tuppen | Motor modification/fan assembly
Ashley Saville | Dispatch

Meet the Team

Anthony Cowood

Anthony Cowood

Managing Director

A business graduate and former Director at Elco UK, Tony has been in the industry since 2002 having worked with Elco Spa in Italy. He has a love for facts, figures and boring accounts packages. Outside of work Tony has four children (Yes you read that correctly!), he is a keen sports fan and strangely decided to take up mud running.

David Cowood

David Cowood

Sales Director

A former owner of REMCO Products and Director of Elco UK, David has been in the industry for 40 years where he started off as a Sales Manager for AO Smith. Along with spotting electric motors on his travels David enjoys hiking, biking and laughing at his own jokes. David retired in May 2017 but it didn’t last for long and he is often spotted coming into the office.

Michael Cook

Michael Cook

Operations Director

Mike joined the team in 2003 having previously worked in the potato industry, Mr Potato head gifts are always gratefully received. Mike’s organisational skills have helped Pole Star become the lean mean selling machine we are today. Outside of work Mike is a keen photographer, wildlife and all-round wood carving geek.

Adam Pinnell

Adam Pinnell

Senior Sales Coordinator

Our most senior sales coordinator, Adam joined the team 2010 and we’ve not let him leave since. He is the go to man for electric motor rewinders and hotel chains, as a single point of contact for increased continuity. He is easily recognised by his friendly, chatty voice and his depth of knowledge. Whilst he knows our systems like the back of his hands we also allow him some free time to indulge his other interests which are many, scuba diving, fishing, shooting and along with Tony he too enjoys 10k mud runs.

Chris Kloed

Chris Kloed

Works Manager

Chris has many jobs and tasks which fall at his feet on a daily basis, it covers keeping the warehouse staff in check and ensuring all orders leave as they should. In the office he is in charge of our purchasing and distribution, outside of work spends his spare time cycling, walking, and working on DIY projects at home and for his family. The Kloed house is affectionately nicknamed the ‘Hobbit Hole’ by friends and family – Chris and wife Lesley are proud to have raised 3 perfect little hobbits there.

Katie Chapman

Katie Chapman

Sales Coordinator

Joining the sales team in 2013 Katie quickly adapted to life here at Pole Star. Her role in sales encompasses online, email and telephone orders. Keeping our website current is quite the job given our quickly expanding range but she manages it without any complaint. Katie is the go to contact for all Refrigeration wholesale branches too.

Chris Beck

Chris Beck

Sales Coordinator

Chris joined the Sales team in 2014 having previously worked for 25 years in the heating industry, Chris was quickly able to transfer his skills to the wider HVAC market. Chris is our designated Refrigeration contact and generally the quickest to pick up the sales calls. Outside of work he is a huge American sports fan, martial arts student and a Bass guitarist. So if you ever see an American Football game and spot a Ninja playing a guitar chances are it’s our Chris.

Vicky Bryant

Vicky Bryant

Accounts

Vicky is our accounts contact for both payable and receivable, she has a calm and quiet demeanour but don’t let that fool you! Outside of work Vicky is a keen runner and spending time in her garden. Her secret love is spending an evening building Lego.

Simona Vainuleviciute

Simona Vainuleviciute

Marketing

Simona is one of our newest additions to Pole Star. She is in charge of design and literature here. When she‘s not engrossed in designing new literature for Pole Star then she’ll be out with her two French Bulldogs.

Carol Cook

Carol Cook

Office Staff

Carol has been with Pole Star since the start, she’s the glue that holds the catalogue pages together. In charge of our database system and general office administration. Outside of work she is a keen shopper and all round mad cat lady.

Liam Tuppen

Liam Tuppen

Fabrications

In the dark corners of our factory works Liam, he is our fabrications go to man. Whether it’s a fan deck that needs manufacturing or an obscure bracket that’s needed by the end of the day, that work goes Liam’s way.
Outside of work Liam loves his fast car and rides a motorcycle too but is a little accident prone too!

Stuart Prior

Stuart Prior

Warehouse Operative

Stuart.....where do we start. Stuart is our warehouseman and forklift driver, during lunch or break times Stuart can be found reading one of his many books. I’d love to say he has other hobbies but he really just seems to read and read and read.....

Ashley Saville

Ashley Saville

Motor modification/Fan assembly

Ash recently joined the Pole Star Warehouse team making and modifying one fan at a time. As long as he has some music on he’s a happy man.

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Registered Address

Pole Star Products Limited
Bardney Airfield Henry Lane
Bardney
Lincoln
Lincolnshire
LN3 5TJ

Company No.

04415341‏

VAT Number

GB 806 5646 21